• When contestants are marked as cheaters, do their points get removed?

  No, the contestants will be flagged as a "cheater" in your backend, however, their points will still be there. The cheater will also still be able to see their points on their end.Few readers

• How do I add a coupon code?

  You can send your contestants coupon codes once they unlock a reward by following these steps: Go into and edit one of your rewards. As long as the reward type is not "other", if you scroll down you'll see "Send email?" toggle that on and click "Edit Email"Few readers

• How do I set up the campaign start and finish date?

  1.) Go to the campaign you want to edit. 2.) Click on the Launch tab. 3.) Click on Enable Start and End Dates. Then you can choose which dates to start and end your contest by. You can also set the timezone. 4.) Once you're done, make sure to click Save in the upperFew readers

• How do I make a bonus action?

  1.) Go to the Thank You (Viewing) section on the top. 2.) Scroll down and click "Add/ Edit Bonus Actions" 3.) You'll get a page where you can see/manage all of your bonus actions. At the top of this page, click "New Action" (https://storage.crisp.chat/users/helpFew readers

• How do I update the terms and conditions in Vyper 2.0?

  1.) Go to the Sign Up tab 2.) Click on Forms 3.) Click on GDPR & Terms 4.) Here you can enable a checkbox for the Terms and ConditiFew readers

• (Removed feature) Setting up "Points Per Dollar"

  Unfortunately, this feature has been removed due to changes in how browsers track and privacy features created by Apple and other browsers. You would need Shopify, and to connect your Shopify store to Vyper to make this work.  Otherwise, you can't use this feature. Here's how you can set up your Points Per Dollar Go to the Thank you Page of your campaign Click on the Bonus action located at the left panel From there, the first option should be the Points Per Dollar.Few readers

• My autoresponder or ESP is not listed, can I still use it?

  For autoresponders or email service providers (ESP) that are not listed in our integration list: https://vyper.zendesk.com/hc/en-us/articles/360001515831-How-do-I-integrate-with-a-mailing-list-provider-like-Mailchimp-ConvertKit-Drip-etc- you can try to connect to your autoresponder/ESP via Zapier and use a webhook: https://vyper.zendesk.com/hc/en-us/articles/360027082031-Do-Few readers

• Does Vyper 2.0 directly integrate with WordPress?

  No, we don't integrate with WordPress currently.Few readers

• Which bonus actions can be reviewed automatically through the API?

  Due to the limitations of access for some of the APIs we work with, only the following bonus actions can be automatically verified via API: YouTube watch Twitter retweet All Spotify actions Instagram post & repost -Facebook Share actions For the other bonus actions, we recommend you use a question / answer + manual review.Few readers

• How do I edit / change the comment points?

  By default, the leaderboard comment points are +10 points: You can change the text, however, the points are currently changeable.Few readers

• How do I make my contest live?

  If you're getting "TESTING MODE SET YOU CONTEST LIVE" this just means you need to set your contest to live before people can enter it. Here's how to set your contest live. 1.) Go to the Launch tab 2.) Click on Set Live 3.) Toggle the switch to enable your contestFew readers

• How do I change my Vyper plan?

  1.) Go to your dashboard and click on the profile picture in the upper right corner. 2.) Select Billing 3.) Scroll down and you will see the available plans you can choose from. (https://storage.crisp.chat/users/helpdesk/website/df3e73a329aed800/bea17452-ea45-462Few readers

• What is the maximum number of actions I can do?

  There is a limit for 50 bonus actions that are possible.Few readers

• How can my contestants upload an image?

  You will need to create an "Upload (user-generated content)" bonus action. https://vyper.zendesk.com/hc/en-us/articles/360001503592-How-do-I-set-up-bonus-actions-to-my-contest- The size limit for the media upload is 100mbs. After the media has been uploaded, you can view it in the backend: https://vyper.zendesk.com/hc/en-us/articles/360036739671-How-do-I-view-my-contestant-s-uploaded-media-in-the-backend-Few readers

• How to set up a rewards program or referral campaign (video tutorial)

  This video tutorial will show you how to set up a rewards program or referral campaign. These can also be called loyalty, VIP or ambassador programs.  The concept is the same for these evergreens campaigns. You will want to set rewards that get better and better the more points a participant collects.  Participants collect points by referring others (leads and sales), making purchases, and completing bonus actions. Here's a few ideas and examples.  Get moreFew readers

• How do I send my contestant a link to check their entries and their unique URL?

  Format the link like this: http://vyper.io/c/6222ggryh?email=EMAIL Where EMAIL is your registrant's email address. For example: http://vyper.io/c/6222ggryh?email=tyler@vyper.io Note: You'll have to use your mailing list provider's option to pull in their email address dynamically in order for this to work.Few readers

• Instagram Bonus Action is not working

  You may encounter an issue with people not being able to submit their Instagram usernames to an Instagram Bonus Action. This will happen if the contestant's Instagram is set to private. The contestant must set their Instagram account to public for this to count due to the way Instagram works. Note: Instagram stories and features do not work as bonus actions.Few readers

• How do I turn off / disable confirmation emails?

  If you don't want to require your contestants to confirm their emails then you can turn this off by following these steps: 1.) Go to the Settings tab: 2.) Click on Cheater Security and Confirmation Emails 3.) Disable the "Send Confirmation Emails" (https://storaFew readers

• What if a contestant does not confirm their emails, does Vyper still count their entry?

  Yes. In the Results tab,  You can see everyone who filled out your contest form. If you click their name you can see if that person confirmed their email entry or not. (https://storage.crisp.chat/users/helpdesk/website/920976b17722d000/3934da60-4205-4ee2-a6Few readers

• How do I embed ClickFunnels to my campaigns?

  You will have to add this part of the code to the header tag section of your site: <script src="//s3-us-west-2.amazonaws.com/assets.vypergrowth.com/contest-13526.js"></script> And then add the following to the body where you want the form to appear: <div id="vyper-contest-13526"></div>Few readers

• What happened to your free / pro plan?

  Due to some bad apples who created spam campaigns on the free plan, we can no longer offer that plan. It's quite unfortunate as a few bad apples have essentially prevented us from offering this plan. The pro plan was discontinued as well because Facebook decided that due to these bad apples, they had to ban our domain. Due to this, we're creating a new plan in the future that will allow subdomains, but have lower limits than the enterprise plan. Stay tuned for this announcement.Few readers

• Vyper 2.0 FAQs

  Do I have to upgrade to get Vyper 2.0? No, Vyper 2.0 will be instantly available for everyone, no opt-in or upgrades needed! What will happen to the campaigns I made with Vyper 1.0? Those campaigns will retain the design of Vyper 1.0. It’s only when you make a new campaign with Vyper 2.0 that it will have the new design. What happens if I duplicate my Vyper 1.0 campaign whenever Vyper 2.0 comes out? The duplicated campaign will retain its Vyper 1.0 design.Few readers

• How do I remove the border on the sign up forms?

  The signup form has an outer border that you may or may not want to use: To remove the border follow these steps: 1.) On the left side click on Form: 2.) Click on Style & Options: (https://storage.crisp.chat/users/helpdesk/website/872bff2eb8137000/3e8Few readers

• How do I delete / remove an API integration?

  1.) Go to the Settings tab 2.) At the bottom, click Delete IntegrationsFew readers

• Where can I edit the embed form in Vyper 2.0?

  1.) Click the little black down arrow to the right of DESIGN: LANDING PAGE: 2.) Click Edit for the Embed FormFew readers

• Can I convert Vyper 1.0 to Vyper 2.0?

  No, that is not possible. The two versions are made from completely different infrastructures.Few readers

• Where do I create the emails to send to the people who enter the contest?

  It depends on the type of email you're wanting to send. There are two types: Rewards Emails - these emails are sent whenever a reward is unlocked by a participant. 1.) First, you'll need to add a reward. 2.) At the bottom of your reward's details, there is a switch to "Send Email" switch that on and click "Edit Email": (https://storage.crisp.chat/users/helpdesk/website/cfFew readers

• How do I change my campaign title, "the best giveaway" ?

  You can change the title of your campaign by following these steps: 1.) Go to Launch 2.) Click on Meta Tags and change the title from there:Few readers

• How do I disable automatic disqualification?

  There are certain times where you may want to turn off the automatic disqualification feature such as when you're using a single device for your contests. This may incorrectly mark contestants as cheaters. Here's how you can turn off automatic disqualification. 1.) Go to the Settings tab 2.) Go to step 2 Cheater Security & Confirmation Emails and under the drFew readers

• What are the 4 different types of rewards?

  There are 4 different types of rewards in Vyper 2.0: Point Milestone - Contestants will get the reward after they've collected enough points and hit a milestone that you've set (for example, 100 points). Redeem - Contestants can trade in their points in order to get the reward. Tier - This is similar to the Point Milestone, eFew readers

• How do I integrate with a mailing list provider like Mailchimp, ConvertKit, Drip, etc?

  Vyper 2.0 integrates with many popular email service providers (ESP). To integrate yours, follow these steps: 1.) Open up your campaign and go to the Settings tab: 2.) Below you will see a list of ESP that Vyper 2.0 currently supports. Click on the one that you'd like to integrate and sign in to your account: (https://storage.crisp.chat/users/helpdesk/website/da1a1316d732cFew readers

• How do I make a reward?

  1.) Go to the Thank You (viewing) tab 2.) Click on Add/Edit Rewards. 3.) Click on New Reward 4.) Fill out the details of the reward and click Save & FFew readers

• Can I make an Instagram daily action?

  Currently, we can't make Instagram daily bonus actions due to some issues with the functionality of InstagramFew readers

• What is a good conversion rate?

  It depends on a lot of factors such as the type of prize you offer, your audience, your promotion, etc. but we've seen conversion rates of anywhere from 10% to 70%. https://vyper.io/blog/category/marketing-guides/case-study/Few readers

• How do I change the display mode?

  Where it says DESIGN: LANDING PAGE, click on the small black down arrow. From there you can choose from 3 display modes:Few readers